Sun, 17 May 2015
Spencer Johnson, President of Michigan Health and Hospital Association, shares his thoughts and wisdom with Mike Bills about continuous learning and keeping his finger on the pulse of the industry he serves.
QUOTE IT: “There’s nothing that works as well as being out in the field and talking to your members.” (4:25)
“You have to be on your feet, you have to be alert. Change is constant.” (10:38)
“All of us are smarter than just one of us.”(24:35)
DIG IN: Jump to 8:15 to hear Spencer elaborate on a quote about continuous improvement that guides him and his decision-making process.
At 16:00 Spencer breaks down what he believes are the three key groups in associations and why they are important.
TAKEAWAYS: 1 - Associations have a great deal of influence over public policy and advocate for their members and the industry they serve at state and federal levels.
2 - Associations have many ways to connect with members, but it’s worth going the extra mile to make face-to-face connections with them on their own turf.
3 - Earning the respect of those you lead as well as other leaders will help you build a positive reputation that you can leverage to make change.
4 - Foster a team attitude. Sometimes the assists are just important as the big plays.
5 - Don’t be distracted by endless process. Have a bias toward action. |
